Return & Replacement
Return & Replacement Policy
Something wrong with your order?
We want every Stickzzz order to arrive just right. If your sticker arrives damaged, has a printing defect, or is different from the design you ordered, we'll make it right.
Please report the issue within 48 hours of delivery.
How to Request a Replacement
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Click the Request a Replacement by Email button below.
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Fill in your order number, name, phone number, and a description of the issue.
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Attach a clear photo or short unboxing video showing the issue and the packaging.
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Send your request. We aim to respond within 1โ2 business days.
Request a Replacement by Email
What Happens Next?
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Free replacement: If your request is approved, we'll send a replacement at no extra cost.
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No return required: You don't need to send the damaged or incorrect sticker back.
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Refund alternative: If a replacement isn't possible, we'll refund the amount to your original payment method within 10 business days. Your bank or payment provider may take additional time to reflect the refund.
What We Cannot Accept
We cannot accept replacement requests for:
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Stickers that have already been applied or used.
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Change-of-mind requests after delivery.
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Minor colour differences between your screen and the printed sticker.
These exclusions do not affect requests for damaged, misprinted, or incorrect items.
Need to Cancel an Order?
Orders can be cancelled before dispatch. Once an order has been dispatched, it cannot be cancelled under our cancellation policy.
Visit our Cancel an Order page to submit your request.